Help Center

Quick answers for Ansatzalgo & Viewlo.

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Getting Started

Ansatzalgo Technologies builds practical AI and web products. Our flagship right now is Viewlo — an interactive 360°/virtual-tour experience with media hotspots.

Viewlo lets you explore immersive scenes (like offices or hotels) with clickable hotspots for info, imgs, and short video clips. Try the demos from the Viewlo page.

Click “Login with Google” on the top-right of the navbar. If you’re new, we’ll create your account after Google verifies you.

Go to More → Resources → User Guides (Docs). We’re expanding this as we add features.

Viewlo Basics

From the Viewlo page, open a demo like the Co-Working Space or Hotel Suite. Some demos may require sign-in.

Hover or tap a hotspot to see a title and description. Some hotspots open imgs or short videos inline.

Viewlo loads a lightweight preview first for speed, then swaps to a high-resolution img when ready.

Navigation & Controls

Drag (mouse/touch) to look around. Click hotspots to open media or jump points. Use back/forward in your browser to return.

Yes. Use touch to pan. For best results, keep your device in portrait or landscape depending on the scene and avoid low-power mode.

Basic web-VR is possible on some devices/browsers, but official headset support is not the focus of this pilot.

Media & Performance

imgs are optimized web formats (like WebP). Hotspots can show imgs or short MP4 videos.

Try a stable Wi-Fi connection. Close heavy tabs, disable data-saver extensions, and let the high-res layer finish loading.

Most browsers auto-mute inline video. Unmute or tap to interact depending on your device.

Account & Privacy

Your Google name, email, and profile picture for your account. We also log session events (like scene opens) to improve reliability.

If you’re signed in, we store your timezone and language to tailor content and timestamps. If you’re logged out, that request is ignored.

See More → Legal → Privacy Policy. It details data handling, retention, and contact options.

Feedback & Reviews

On the Viewlo page you’ll find a review form (requires sign-in). Or email us at contact@ansatzalgo.com.

Yes. Email contact@ansatzalgo.com with steps to reproduce, device, OS, and browser version.

Programs & Community

Yes — especially for student and developer communities. See More → Programs → Sponsorships and email contact@ansatzalgo.com.

Coming soon. Check More → Programs → Partner Program for updates.

Coming soon. See More → Programs → Campus Ambassador. You can also write to contact@ansatzalgo.com to express interest.

Company & Brand

Go to More → Company → Press Kit / Media or Brand Guidelines for logos and usage guidance.

Email contact@ansatzalgo.com or use the Contact section on the home page.

Troubleshooting

Refresh the page, check your connection, and try a different browser. If it persists, send us the console log/screenshot.

Clear the cache and reload. Some corporate networks block inline media; try a different network if possible.

If you cleared cookies or use incognito, you may need to sign in again. Also ensure third-party cookies are not being blocked for Google OAuth.

Roadmap & Billing

During this pilot, access to demos is free. Pricing for hosted tours will be announced later.

Paid plans are not live yet. Our billing & refund policy will be published with pricing. For procurement questions, email contact@ansatzalgo.com.

See More → Resources → Release Notes (Changelog) for updates as we ship them.

Still have questions?

We’re happy to help. Send us your question and we’ll get back to you.

contact@ansatzalgo.com