1) Kickoff & Onboarding
- We confirm scope, locations, and timeline; assign your project manager.
- You share a single point of contact and preferred review cadence.
- (Optional) Sign NDA if required for restricted areas.
2) What we need from you
- Floor plan / map (PDF or img) to help with scene order and optional minimap.
- Space list & priorities (which rooms/areas must be covered first).
- Brand assets (logo, primary color, typography preferences).
- Infospot content (titles, descriptions, links, media references if any).
- Access windows and any site rules (timings, permits, safety).
- (Optional) FAQ for the AI assistant (hours, policies, pricing).
3) Photography scheduling
- We agree on the shoot date/time to minimize foot traffic and maximize lighting.
- You prepare the spaces (tidy, lights on, doors open) and secure access permissions.
- Our crew arrives with 360° equipment; typical capture time is 5–10 minutes per scene.
4) On-site 360° capture
- We capture equirectangular 2:1 panoramas at high resolution.
- We verify each shot on location and retake if needed.
- We log scene names keyed to your floor plan for accurate navigation later.
5) Secure asset handoff
After the shoot, our team uploads the raw and processed 360° assets to our secure storage. You’ll receive a brief confirming scenes captured. No action is required on your side — we proceed directly to tour assembly.
6) Tour assembly in Viewlo
- We organize scenes, choose starting angles, and set transitions.
- We add infospots based on your supplied content (copy, links, media).
- (Optional) We add a minimap/floor plan overlay for quick hopping.
- We apply your brand elements (logo, color, typography) for a consistent experience.
7) Review & revisions
- We share a staging link for your internal review.
- Send consolidated feedback (infospot text tweaks, order, start angles).
- We implement changes and confirm.
8) Publish & embed
Once approved, we publish the tour and provide a shareable URL and an embed code for your website or LMS.
<iframe src="https://viewlo.app/t/your-tour-id" width="100%" height="520" style="border:0" allowfullscreen loading="lazy"></iframe>
9) Optional — AI assistant
- Enable the assistant and provide FAQs or policy notes; it blends these with scene context.
- (Optional) Turn on Text-to-Speech for voice responses.
- All conversations are logged for quality review and improvement.
10) Reviews & analytics
Track scene views, session length, and hotspot engagement. If reviews are enabled, visitor ratings and comments are stored per tour.
Viewer controls
- Mouse: click + drag to look around
- Scroll: zoom in/out
- Touch: drag to pan, pinch to zoom
- Keyboard: arrows/WSAD to nudge
- VR: enter via headset button (if available)
Troubleshooting
- A scene looks dark: we can re-balance exposure or schedule a quick re-shoot.
- Infospot content needs edits: send the updated copy; we’ll patch and republish.
- Embed doesn’t fit: try a taller iframe (e.g., 600–700px) or use a responsive container.